Shipping policy

SHIPPING POLICY

 

Order Processing

 

All orders are processed within 2–3 business days (Monday–Friday). We do not process or ship orders on holidays. You'll receive a shipment confirmation email with a tracking number once your order ships.

 

Where We Ship

 

We currently ship within Puerto Rico and the United States.

 

Shipping Rates

 

Shipping is calculated at checkout based on your location. Enjoy FREE shipping on all orders of $60 or more.

 

Estimated Delivery Times

 

Once shipped, orders typically arrive within 3–7 business days. Please note that delivery times are estimates and depend on the carrier; recent carrier delays may affect arrival times beyond our control.

 

Order Tracking

 

Once your order ships, you'll receive a tracking number by email so you can follow your package every step of the way.

 

Lost or Damaged Packages

 

If your order arrives damaged, or doesn't arrive within a reasonable time after the estimated delivery window, contact us at support@ashborn.shop and we'll make it right.

 

Questions?

 

Reach us at support@ashborn.shop or through the chat on our store.